Our Team

 

At MFSI, our team is committed to presenting a positive image to our clients, the patients we serve and to our industry.  We are guided by our mission and vision to bring together the best of asset recovery while upholding it's principles of care and compassion.

Our management and staff have more than 300 years of collection, operational, support and technical experience.  We serve on various trade association boards and  hold official leadership positions on the Tennessee Collectors Association board. Our staff is also activitely involved in a wide range of community outreach activities at both personal and corporate levels.

                                                                                                                                                               Claude Vinson Jr., Executive Director

  • More than 19 years experience in the credit and collection industry.
  • Holds collection service manager's license in the State of Tennessee.
  • Certified Collector by the American Collectors Association.
  • Recipient of National Healthcare Collector's William F. Rock Award.
  • Serves on the National Board of Directors for the American Collection Association.
  • Former President of the Tennessee Collectors Association.
  • Facilitator for Baptist Memorial Health Care Quality Action Teams.
  • Fellow Baptist Leadership Institute.
  • Fellow Leadership Academy of Memphis. 
  • Past Examiner for Greater Memphis Association for Quality (GMAC).

 

Rezshson Briggs, Office Manager

  • More than 28 years experience in Accounts receivable and Collection industry.
  • More than 15 years Management experience.
  • Member of the National Healthcare Collectors Association. 
  • Certified Epic Super User.
  • More than 10 experience in Medical Insurance Billing. 

 

Valerie Hunter, Account Recovery Specialist Supervisor

  • More than 21 years experience in the credit and collection industry.
  • Five years experience in Bankruptcy.
  • Certified Collector by the American Collectors Association.
  • Has extensive knowledge in Accounts Receivable & Payable.
  • Skilled trainer for the FDCPA exam.
  • More than 23 years Supervisor experience.

 

Melinda Ware, Support Team Supervisor

  • More than 12 years experience in Adminstrative Support and customer service.
  • Five years experience in the credit and collection industry.
  • Knowledge of Insurance Verification.

 

Cedrick Hughes, Account Recovery Specialist Supervisor

  • More than 12 years experience in the credit and collection industry.
  • More than 12 years Customer Service experience.                
  • Nine years Supervisor experience.                         

 

Angela Williams, Client Care Representative

  • More than 18 years experience in the credit and collection industry.
  • Experience as Collection Team Leader.
  • Skilled trainer for the FDCPA exam.
  • Certified Collector by the American Collectors Association.
  • Experience in Sales and Marketing.